Power Outage

Power cuts can occur due to rolling blackouts, extreme weather conditions, or can accompany other disasters such as earthquakes. Blackouts can happen anywhere, and to anyone, so being prepared is important.  

A common emergency to many households, Delaware has experienced its share of blackouts.  Delaware was affected by the 2003 Northeast Blackout, and numerous other blackouts over the past 10 years.  Though it seems small and insignificant, what would you do without power for a week?  Think it can't happen here?  It can.



If there is no power in your neighborhood:

  • Turn off and unplug appliances and computers. Leave one light on to indicate when power has been restored.
  • Avoid using candles, as they are fire hazards.
  • Do not use a gas stove for heating or operate generators indoors (including the garage.) Both could cause carbon monoxide poisoning.
  • If a traffic signal is not working, treat it as a stop sign.
  • Fill plastic containers with water, leaving about an inch of space inside each one for the frozen water to expand. Place the containers in the refrigerator and freezer. This chilled or frozen water will help keep food cold for several hours if the power goes out.
  • If you use medication that requires refrigeration, most can be kept in a closed refrigerator for several hours without a problem. If unsure, check with your physician or pharmacist.
  • Back up computer files and operating systems. Consider buying extra batteries and a power converter if you use a laptop computer.
  • Turn off all computers, monitors, printers, copiers, scanners and other electronic devices when they are not being used.
  • Get a high-quality surge protector for your electronic equipment.
  • If you have an electric garage door opener, find out where the manual release lever is located and learn how to operate it.
  • If you have a telephone at home or at work that requires electricity to work (such as a cordless phone), plan for alternate communication, including having a standard telephone handset, cellular telephone, radio or pager.
  • Keep your car fuel tank at least half full because gas stations rely on electricity to power the pumps.
  • Remember that equipment such as automated teller machines (ATMs) may not work during a power outage, so make sure you have extra cash at home.
  • Know if you live in an area that has rolling blackouts. A rolling blackout occurs when a power company turns off electricity to selected areas to save power. The blackouts are typically for one hour, then the power is restored and another area is turned off. Hospitals, airport control towers, police stations, and fire departments are often exempt from these rolling blackouts. They can happen at any time of day and may affect the same area more than once a day.
  • See the Food section to learn about food safety when your refrigerator’s power is off.

Outage Maps and Contact Information:

Delmarva Power

Kent and Sussex Counties: 1-800-898-8045
New Castle County: 1-800-898-8042


Delaware Electric Cooperative

Normal Hours:  
Sussex County: 349-9090 
Kent County: 398-9090  
New Castle County: 1-800-282-8595   

After Hours/Emergency Service/Holidays 
Sussex County: 349-9009 
Kent County: 398-9009  
New Castle: 1-800-282-8595


City of Newark

366-7050

City of New Castle

323-2330

Town of Middletown

378-2711

Town of Clayton



Town of Smyrna

653-9231

City of Dover

736-7086

City of Milford

422-1110

City of Lewes

645-6228

City of Seaford

629-4550